Strategy, implementation, and ongoing operations from a small Sydney team that ships, not just advises. Built for Australian businesses ready to use AI inside the work — not just talk about it on LinkedIn.
We sit with the team for half a day, map how the work actually moves, and find the few places where AI changes the unit economics.
We design and build the workflows in your voice. From your real customer messages and your real handoffs — not a generic template stitched onto your business.
We sit with your staff. Two on-site sessions, plus written runbooks they can reach for at 8pm on a Friday. Your team owns the system before we leave.
Thirty days of attentive tuning, and the option to stay on as your AI ops partner — or hand the keys back, cleanly. Your call.
Two products built before Bridgeline existed — both still live, both running in production. The work below is the same work we'll do inside your business.
An AI homework-marking pipeline for tutoring centres. Reduces 80% of the labour cost and time spent marking — turning a tutor's evening of red pens into a five-minute review.
Identity infrastructure for AI agents. Built to answer the question every AI-native business will face: how do you know which agent did what, on whose behalf?
We focus on Australian SMBs with under thirty staff and an owner who still touches the business daily. Two patterns repeat:
Clinics, agencies, professional services, education providers. You spend most of your week on customer-facing work — and AI is the difference between staying small by choice and staying small because you've run out of time.
WeChat in one hand, WhatsApp in the other, English-only staff in the middle. We unify the channels and give your team the language fluency they don't have natively.
Don't see your shape on this page?Talk to us anyway.
Implementation Lead
Builds and ships. Founder of RayFeedback AI and AgentID. Owns the system you'll use day to day, and writes the templates your staff will rely on.
Commercial Lead
Ex-KPMG senior consultant, MBA candidate. Owns scoping, onboarding, and the relationship after handover. The person you call when something needs to change.
Technical Lead
AI PhD candidate at the University of Sydney. Owns the model layer, prompt tuning, and integrations. The reason it actually sounds like you.
